dimanche 13 septembre 2015

Shoalwater Rant

So I ordered my 23 cat mid May. I was told ten weeks. It's been almost 18, at what point do you tell them to give you your deposit back?

I was told over a month ago that it went into the mold. Been told every day it's going to ship to Waypoint the next day.

I've heard every excuse in the book. Too hot to lay fiberglass, too humid gel coat won't cure, now bubble in the powder coat. Every day and week it's another issue that they can't get the job done. I don't know of any other manufacturers having these issues.

At what point do you as a customer just tell them that this is garbage? I've been very very patient, but at some point enough is enough.

I sold my boat at about 8 weeks awaiting my new one, which has been almost 10 weeks ago.

Jared at Waypoint has been very apologetic, and has been trying to do everything he can to keep me happy. He even let me use his own personal boat for a day. I applaud them and would love to continue doing business with them.

Shoalwater however, my patience is over. Am I being irrational?


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Shoalwater Rant

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